Terms & Conditions, and Privacy Policy

Our Terms

Why do we take a booking fee? – All of our clinic locations are almost always fully booked. Therefore we require a booking deposit to ensure that those who book in are committed to attending their appointment. It also ensures that if we have any ‘no-shows’, our practitioners time is still paid for.

Is the booking fee refundable? – No, the booking fee is non-refundable. However, if you give us 48hrs notice before your scheduled appointment, we are able to change the date or time of your appointment where availability allows us. The booking fee is redeemable against any treatment you have within 1 month of consultation. *the only occasion in which 50% of your deposit will be returned is if you are deemed to be unsuitable for treatment due to medical reasons. Please speak to one of our clinic staff prior to booking if you have concerns regarding medical suitability*

Do I pay a booking fee for my first consultation? – Yes, we charge the same £50 booking fee for consultation appointments. The majority of our patients opt to have treatment during their first consultation appointment therefore this is deducted off the cost of their treatment. If they decide to book their treatment in at a later date, this deposit can be held for their future appointment, providing it is booked in at consultation.

Am I guaranteed to be suitable for treatment? – As mentioned above, unfortunately not everyone is suitable for treatment. There are a range of reasons such as medical issues, previous overfilling that would require dissolving first, scar tissues and many more. This is why all new patients require a consultation with one of our medical practitioners.

Who we are

Our website address is: http://drlinea.co.uk.

Registered with Companies House – L A Strachan LTD
Registration company number – 09513428

What personal data we collect and why we collect it:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use our contact form, it is for the sole purpose of making an inquiry pertaining to our business. We will retain your information solely to fulfill your request and will not share any of your details with a third party, without gaining prior permission form you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will not share your data with third parties without prior consent.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Krystle Pasha

12:39 27 Oct 23

It was my first visit to Dr Linea yesterday for tear trough treatment and I was extremely nervous. However, I was greeted warmly by Flora, and she was so sweet, informative and friendly.It was wonderful to meet Dr Linea, (she is so beautiful) we spoke about my problem under my eyes. She was very professional and honest. She told me it may take two treatments to get my desired results. Everyone is different. I was offered a stress ball, which really helped me. Dr Linea was quick, gentle and spoke to me throughout. I’m happy with my results, no bruising and looking forward to going back for my review.I will definitely return for more treatments in the future, as everyone made me feel at ease.

Susan

08:58 26 Oct 23

The best of the best. I only recently went to visit Dr Katerina and Dr Linea and it was the best decision I ever made. All of the staff are so welcoming and go above and beyond.

Lilla Sneider

12:37 13 Oct 23

Had an amazing experience with the lovely Dr Linea and her welcoming team. I highly recommend her as she is extremely knowledgeable of what she is doing. I will definitely will come back for more treatments!

Danielle

16:32 09 Oct 23

Always professional and knowledgeable!

A S

16:27 04 Oct 23

I’ve visited Dr Linea and her team for the last few months and I just cannot fault the deapth of her knowledge and expertise in being able to rejuvenate and enhance facial features so naturally. She truly is a master of her profession, really listens and advises before treatments , and after a not so great previous experience elsewhere, I can’t thank her enough for my fabulous, natural results. Her team are warm, helpful and friendly and my only anxiety now is fearing she may retire one day! I really couldn’t trust anyone else. My advice would be to anyone trawling online for a suitable practitioner, stop here and just book in with Dr Linea !

13:54 02 Oct 23

I’ve been seeing Dr Linea for a number of years now and I wouldn’t go anywhere else, she listens to what you want and my results have always been amazing. The atmosphere is calm and relaxing and the team are always friendly and professional. I highly recommend Dr Linea for all your aesthetic needs.

Jean Knight

13:34 22 Sep 23

I have been a client of Dr Linea Medical for some time now and I would never go anywhere else for aesthetic treatments. She is highly qualified ,extremely professional and I have complete faith in her procedures. There are so many practitioners around these days who do quick courses and think that they are qualified to carry out treatments that can potentially ruin and even harm clients with devastating consequences. Knowledge of particularly the facial structures are essential to any client considering these treatments.Her team are friendly and professional and I would highly recommend Dr Linea every time.